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FAQ

1.How Can I Make payment ?

You may make a transfer to our following bank account:


Maybank:112893005076
Under the name: Goh Rui Yee

Or


CIMB: 14410069568526
Under the name Goh Rui Yee

Or

For overseas/Credit Card Users:
We accept paypal, charges are to be borne by customers.


*You need not have a paypal account, credit card and e-mail will do*

Or

Transfer money to us via Western Union/Money Grams.


Information you need to send the payment
**All charges will be borne by the buyer**:

Full Name: Goh Rui Yee.
Country:Malaysia.
State:WP

After payment please enclose the receipt or sent us the following details:

  • The sender's full name (as written on the 'To Send Money' form).
  • The country from where the money was sent.
  • The amount that was sent and the currency.
  • The Money Transfer Control Number (MTCN).

    After receiving the money, we will the proceed to process your order.
2.Can You please explain the mailing options?

Local Customers:
You will have the choice of either Pos Laju, Pos Express or Registered Mail. Below are the descriptions:

Pos Laju:
This is by far the fastest and safest method among the three. There will be a tracking code which you may track your parcel at *Click* . Items will reached next day provided parcels are sent out before 5.30pm. Someone will need to be home to sign for the parcel otherwise it will be send to the nearest post office, a slip will be left at your post box.

Registered Mail:

This is the cheapest mailing option available and it is the slowest as well. It takes a minimum of 3days to reached upon posting, it may sometimes take up to a week. A tracking number will also be given. You may track your parcel in the following link *Click*

Note: Pos Express no longer available due to strict imposition by Pos Malaysia that it is for Documents only

Overseas Customer.
We only provide registered mail as it's the cheapest, rates will depend on your location and the weight of the item. do mail us for more information.

3. How much for the postage?
Registered Mail:

Local:

Rm4(Peninsular Malaysia)(1-3items).
Rm6(Sabah &Sarawak)(1-3 items).

***Additional Rm1/piece after the 3rd piece)***
Overseas:

**Mail us for more info**

Pos Laju:

Local:

RM7(Peninsular M'sia).(1-3items)
Rm10(Sabah &Sarawak).(1-3items)

**Additional Rm 1per item for additional items after that**

Overseas:
**Mails us for more info**

**Parcel will be send out every FRIDAY and TUESDAY**

**We at Sassy Chic will not be held responsible for damage/lost of parcel, we will however try our best to assist you in tracking your parcel in such a event, but by far we are relieve to inform that all parcels have reached our customers safely using all 3 methods**

4.Where do you COD(Cash On Delivery)?


Giant(Hulu Klang)=FREE
Jusco(Wangsa Maju)=Rm3
Carrefour(Wangsa Maju)=Rm3
LRT (Wangsa Maju)=Rm3


Any Doubts?
Please feel free to contact us : sassy.enquiry@gmail.com


 

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